1. Log into your Jira instance as a user with Jira administrator rights.
  2. Click the admin drop-down and select Add-Ons.
  3. Click Find new add-ons.
  4. Locate SpiderView by “search the marketplace” field.
  5. Click Try free to start a trial or Buy now to purchase new licenses for SpiderView.
  6. If you bought, enter your information and click Generate license.
  7. Click Apply license


  1. Log into your Jira instance as a user with Jira administrator rights.
  2. Click the admin drop-down and select Add-Ons.
  3. Locate the SpiderView in the left side menu.
  4. If you want to change the box colors, click in the Node Colors sub-menu.
How to change node colors on SpiderView

a. Choose the issue type you want to change.

b. Select the box color, clicking in the background field

c. Select the line color clicking in the border field

d. Select the text color clicking in the text field

e. Look the example to validate

  1. To change the links (arrows) settings, select the Edges sub-menu.

a. Choose the link type you want to change

b. Select the color clicking in the fill color button

c. Select the proper width

d. Select the checkbox if you want to make the link visible or not.

How To

  1. To show a project or issue set as a SpiderView, go to the Issues menu in the Jira software.

a. Select the proper filter or JQL

b. Click on the menu Export/SpiderView

c. Navigate between the issues with zoom in and zoom out, using the mouse wheel

d. You can drag and drop the entire graph clicking the left mouse button on the white space

e. You can ‘help’ the auto organize algorithm, dragging and dropping some boxes.

f. The tooltip shows some details about the issue and links.

g. By the end, if you double click the box, you will be redirected to the Jira issue.

2. To show the issue hierarchy and dependencies

a. Open an issue in Jira

b. Go to Spiderview Tab

c. The issue will be shown (as a highlighted box) with all the dependencies.

How to show issue hierarchy and dependencies


Some interesting information can be analyzed using SpiderView:

  • You can have an excellent estimated view of how the project percentual has been done, just checking the box highlighted and opaque.
  • It is easy to see some bottlenecks in the graph. Checking the connections between the issues, you can evaluate the most critical issues to be work.
  • It is widespread to forget open issues in a project. The impact of this behavior is some metrics deviations. With SpiderView, you can quickly see these open issues and close. Maintain your project in the right status
  • Observing the links and issues, you also can see the independent tickets. A project with low connectivity usually allows quick delivery.
  • Configuring the issue color box, you can easily understand some patterns as the type of project, quality impact, most critical demands, complexity, etc.
  • Also, a done project can be analyzed using SpiderView. Even from someone out of the project, taking a graphic view, you can have storytelling in some minutes explaining the essential project ‘why’s
  • SpiderView is a tool to have visual management and discover new patterns, insights, and behaviors. Enjoy and have success!