Mercedes-Benz gains greater predictability with Objective’s assessment process.

Considered the largest manufacturer of trucks and buses in South America, Mercedes-Benz do Brasil – a company that belongs to the Daimler AG group – began its production in 1956 in São Bernardo do Campo, São Paulo.

Mercedes produces commercial vehicles such as trucks, buses, and automobiles. More than two million of those vehicles have already left their production lines towards the roads of Brazil and more than 50 countries, where the company exports its products.

The German brand has expanded its operations in Brazil, continuously investing in technology, intending to meet and exceed the expectations of its customers through products of high quality and tradition.

With the challenge of achieving more incredible speed in its processes (to ensure alignment with the global strategy in agile methodologies), the company found in Objective the ideal partner to start this journey through the Objective Agile Assessment.

GETTING INTO WORK

In the project’s first stage, we carried out a face-to-face immersion to assess the entire structure, team profile, and cultural aspects.

We defined which techniques best suited the company’s reality, implementing and testing the effectiveness of each one. We did not directly apply the methods in specific projects, but in a development area as a whole, which simultaneously deals with projects, improvements, support, and errors.

RESULTS

The IT area is divided into 12 teams, and Objective helped them test and apply agile practices that make sense in the context of each one.

Predictability is the main gain that the company had with the metrics extracted from the team.

“Today, we better identify the delivery potential of our team, and this has made the relationship with the business area more aligned with reality. Visual management (Kanban) facilitated the visualization of bottlenecks, which suggested a change in our process to tackle the problem”, explained Alexandre Ferraz, ITC/TLR – IT Project Office, Quality & Data Protection at Mercedes-Benz.

The results obtained directly impacted other areas, and we extended the work to other development teams.

“Now we see and recognize the importance of having a partner with the experience of Objective consultants, accompanying the implementation in other areas to ensure the success of the project and results”, he concludes.